Reply to every channel from one central platform
Streamline all your contacts in one inbox. Help your teams collaborate and adopt new channels, like WhatsApp, Google Business and even OEM branded MyApps! Deliver fast and easy communication wherever your customers are.
How dealerships benefit with Web1on1
Reach your customers wherever they are and manage all of your communication channels from one central inbox
Integrate messaging channels like WhatsApp seamlessly into your sales and aftersales processes
Reduce telephone traffic and scale customer communications efficiently
Join over 400 dealers already using Web1on1 to handle customer communications more efficiently
Connect with YOUR CUSTOMERS over WhatsApp
From booking test drives to in-service messaging, communicate with your customers via the world’s most used messaging app – WhatsApp and give customers an easier way to connect with your dealership.
The WhatsApp playbook for dealerships
Find out everything you need to know about WhatsApp Business that matters to your dealership
Start the conversation on Google with Google Business Messages
Don’t wait for visitors to land on your website to contact you. Answer questions directly on Google Search with Google Business Messages and be right there when your customers need you.
Grow customer satisfaction with Facebook Messenger
Send and reply to Facebook Messenger messages from one unified customer communication platform. Saving your team’s time from switching between tabs while delivering a better social experience.
Provide a chat tool to car buyers and customers on your site
Engage visitors in real-time by adding a chat widget to your website and direct chats to your team or our automotive live chat agents to give customers a quick and easy way to reach your dealership.
Stokman
Renault dealer
“Our customers report that Web1on1 routinely out-perform other portals, converting more than 20% of our leads into cars sold.”
Secure a place in your customer’s contact list with SMS
Receive and reply to text messages using one or more phone numbers. Enabling your team to contact customers faster and rely less on inefficient phone calls.
Manage your support tickets faster
Handle all of your support requests from emails to social channels via Web1on1’s unified inbox our conversation system to prioritise, route and manage all your support requests quickly.