Web1on1_ vs Salelution
Here’s why Germany’s top dealerships choose Web1on1 over Salelution
Firstly we’ve got the basics:
| Web1on1 | Salelution | |
| Live Chat widget |  |
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| Out-of office Lead generation | |
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| Integrations | Integrates into the automotive tech stack |  |
| DIY Sales Messaging | |
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| DIY Service Messaging | |
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| GDPR compliant | |
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| Data capture | Flex forms – customizable to suit your dealership | |
As well as the extras that help give your customer experience a competitive advantage:
| Web1on1 | Salelution | |
| WhatsApp business API – allowing you to handle WhatsApp conversations at scale | |
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| Outbound messaging – Proactively reach out to customers and prospects | |
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| Video Chat & Screenshare – do business in today’s new normal | |
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| Call-to-Messaging | |
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| FB Messenger – engage customers on the platform they’re already on | |
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| Custom Chatbots – tailored to business | |
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| Botstore with ready to implement bots | |
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| Engage on the go with mobile access to platform | |
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You need more than
JUST outsourced
live chat
The car buying journey has changed. It is a new game, with new rules. And just offering live chat won’t cut it anymore.
While we offer outsourced live chat to brands like Mercedes-Benz and Peugeot, It’s our integrated automotive messaging platform that keeps them a head of the game.
The platform allows them to outsource their live chat programme to a specialist automotive partner, but also have their own team jump on and handle Sales and After Sales conversations via their client’s favorite apps (like WhatsApp or Messenger). With Automated Conversations (Chatbots) they’re also able to scale their conversational experiences and cater to customers (as well as generate leads) 24/7.
Analogy: your customers don’t want a channel offering, they want an experience
Today, customers have the power, not the dealerships.
Customers have a plethora of options at their fingertips to choose from when buying a car as well as the resources necessary to educate themselves and make purchases on their own.
And when it comes to choosing which dealership to buy with, it’s the experience you deliver (not the contact channel you offer) that will make all the difference.
So how do our services and features compare?
Automotive is in our DNA_
While Salelution has a great offering, their offering caters to the needs of multiple industries. At Web1on1 we focus on Automotive 100% of the time. And its clear in everything we do. From the knowledge our agents are trained on to the integrations we’ve built that plug straight into the other automotive platforms you use. It’s even in the product features we build. Our goal is to help dealerships and service centres dominate in this new game. Nothing more, nothing less.