Modernise your aftersales journey with integrated messaging
Bring your sales, support and aftersales conversations together and deliver a truly unified experience with Web1on1 x 1iAutomotive integration.
Start with a WhatsApp appointment reminder…
Avoid no-shows and keep your service centre productive by sending automated appointment reminders from your workshop scheduling software via WhatsApp that are guaranteed to be seen.
Keep customers engaged with in-service messaging
Send updates on a vehicle’s status, share images and invoices and alert customers that their vehicle is ready all via WhatsApp so you can deliver a seamless aftersales experience for today’s customers while cutting inefficient time spent on calls and awaiting replies.
Easily book appointments and access customer records during chats
Say goodbye to switching between tabs. With the Web1on1 x 1iAutomotive integration you can book new appointments into 1iAutomotive directly from the Web1on1 conversation as well as view realtime aftersales records during chats so your service team has all the information they need just a click away.
Service centre management dashboard
Manage all of your workshop appointments from one easy-to-use dashboard. Built around service advisors, the Aftersales Board supports you in delivering a smooth experience for your customers and your team.
Why service centres 💙 Web1on1 x 1iAutomotive
Quicker, more efficient processes
Reduction in appointment no-shows
A better way to communicate with customers