Maximise your dealership’s productivity with Call-to-Message
Cut the costs associated with running a contact centre and carry out multiple conversations at once by diverting calls into live chat or WhatsApp conversations.
A savvy way to reduce costs and speed up your customer experience
Let customers contact you on their channel of choice
With Call-to-Message customers who ring you can choose to take the conversation straight to messaging. So they spend less time on hold and benefit from communicating with you on their preferred channel.
Run a more productive and efficient operation
When you rely on calls as a communication channel one team member handles one call at a time. Call-to-Message enables you to carry out multiple conversations at the same time. So you can run a more productive and cost efficient dealership. Especially during busy times.
Unlock cost savings and efficiency with 4 easy steps
- We install your dedicated text number
- You choose from our voice messages or provide three recordings of your own
- We configure the call-to-message route in our platform
- You configure the call routing in your phone system (IVR)
Join over 2000 dealerships & service centres who are All-in on messaging with Web1on1