Here is all the information you need about pricing, packages, features and more.
Your advantages:
- 14 days free trial, no credit card required
- Immediate full access
- No IT know-how necessary
Our pricing is focused on creating impact for your organization.
Base
€ 99 per month
Engage up to 125 Contacts/month in unlimited Chats i
Example: The first 125 MECs are included in your licence. If you handle any number of conversations with 150 unique end-users in a given month, we will count 25 extra MECs for that month, each priced at Euro 0,36.
The additional charge will be 25 * Euro 0,36 = Euro 9.00
Unlimited users
Live chat
WhatsApp Business
Video Call
Popular
Grow
€ 499 per month
Engage up to 1.500 Contacts/month in unlimited Chats i
Example: The first 1.500 MECs are included in your licence. If you handle any number of conversations with 1.525 unique end-users in a given month, we will count 25 extra MECs for that month, each priced at Euro 0,28.
The additional charge will be 25 * Euro 0,28 = Euro 7.00
Unlimited Users
Live chat
WhatsApp Business
Video Call
Team Chat
Subaccounts
Scale
€ 1.499 per month
Engage up to 6.000 Contacts/month in unlimited Chats i
Example: The first 6.000 MECs are included in your licence. If you handle any number of conversations with 6.025 unique end-users in a given month, we will count 25 extra MECs for that month, each priced at Euro 0,26.
The additional charge will be 25 * Euro 0,26 = Euro 6.50
Unlimited users
Live chat
WhatsApp Business
Video Call
Team Chat
Subaccounts
Custom
Pricing upon request
Engage as many Contacts per month as you need
Unlimited users
Live chat
WhatsApp Business
Video Call
Team Chat
Subaccounts
Collaborative messaging
| Chat App Features | Base | Grow | Scale | Custom |
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| Desktop browser App iWorks on all devices with internet connection. |  |
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| Mobile Chat App iWeb1on1 is optimised on mobile via a dedicated Web Progressive app (WPA) that is accessible directly in any mobile browser (Android or IOS). Most of the desktop app features are accessible: chatting, forwarding chats to other users (desktop or mobile), receiving notifications. | |
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| Unlimited (Team) Inboxes iTeam inboxes allow the creation of customized routing to allocate different use-cases for different teams (example 1: WhatsApp chats landing the inbox #WhatsApp | example 2: WhatsApp and Live Chat sales chats landing in the inbox #Sales). | |
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| Wiki – Knowledge base | |
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| Seamless channel switching | |
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| Pre-made lead forms | |
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| Lead forms | |
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| Dashboards | |
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| Chatbot Store iActivate bots and digital assistants whenever you need. | |
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| Extra Contactsi | €0,36 | €0,28 | €0,26 | Custom |
| Conversational web widget iActivate chat widget for all channels with one script. | |
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| Click to chat iLink call to action buttons to start a chat. | |
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| Add Contacts / Conversations | |
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| Channel Management | Base | Grow | Scale | Custom |
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| Live Chat | |
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| WhatsApp Business API | |
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| Facebook Messenger | |
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| Google Business Messages | |
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| MyApp | |
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| Video call & Screenshare | |
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| SMS | |
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| Live Chat | Base | Grow | Scale | Custom |
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| Live Chat widget | |
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| Channel switch | |
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| Basic setup | |
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| Advanced Setup | Option | Option | Option | Option |
| Visitor URL tracking | |
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| Automated customer greetings | Option | Option | Option | Option |
| Widget visual effects | Option | Option | Option | Option |
| Timed auto pop-up | Option | Option | Option | Option |
| Google Analytics integration |  |
Option | Option | Option |
| Developers & Integrations | Base | Grow | Scale | Custom |
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| Chatbot SDK | |
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| Conversations API | |
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| Metrics API | |
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| Configurable webhooks | |
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| Security | Base | Grow | Scale | Custom |
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| End-to-End encryption | |
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| Google OAuth | |
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| GDPR compliant | |
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| 2-factor authentication | |
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| SSO & SAML | |
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| 24/7 status monitoring | |
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| Contract | Base | Grow | Scale | Custom |
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| Terms and Conditions | Web1on1 | Web1on1 | Web1on1 | Custom |
| DPA | Web1on1 | Web1on1 | Web1on1 | Custom |
| Contract term | Annual | Month to month | Month to month | Custom |
| Payments & invoicing | Base | Grow | Scale | Custom |
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| Credit card | |
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| SEPA Direct Debit | |
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| SEPA Bank transfer | |
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| Purchase Order | |
Option | Option | Option |
Popular addons
Chats as a Service
Engage and convert more of your website visitors into sales and service appointments.
Tap into the support of Web1on1’s pre-sales team and be available to engage the visitors you work so hard to drive to your website, no matter what time they want to contact you.
Addon
Plug & Play Dealer Chatbots
Plug and play bots to scale every part of your dealership.
Web1on1’s AI chatbots qualify leads, schedule demos for your sales team, book service appointments (and more) at a scale 24/7 so you can engage every customer no matter when they hit your site.
Addon
Frequently Asked Questions
What are Engaged Contacts?
A MEC stands for Monthly Engaged Contact and is a conversation between a unique end-user and Web1on1, via any channel, for any number of messages in a given calendar month.
Example: The first 125 MECs are included in your base licence. If you handle 200 conversations in a month (representing 200 unique users), we will count 75 extra MECs for that month. The overage pricing is dependent on your selected Plan (Base / Grow / Scale / Custom).
How can I upgrade my plan?
If you find that you’re regularly using up your MECs, you can upgrade your plan to add more inclusive MECs and avoid overage fees for additional MECs. Check our Plan-section to manage your subscription.
How can I pay?
We accept all major credit cards, SEPA Direct Debit and depending on your plan SEPA Credit Transfer (Bank Transfer). Subscriptions renew automatically at the end of each billing cycle. All listed prices are in Euro.
I have a different question
Please ask us! We are happy to chat 😉