In-service communication made easier
Manage all of your workshop appointments from one view and deliver a smooth workshop experience for your customers and your team.
Manage your workshop from one dashboard
Keep customers up-to-date on their vehicles in real-time without disrupting productivity
Send updates on a vehicle’s status and get repairs approved via WhatsApp and other messaging channels directly from the Service Board and reduce inefficient time spent on calls and waiting for replies.
Avoid no-shows with automated reminders
Send out reminders the day before or morning of appointments via WhatsApp directly from the Service Board with a few simple clicks. Helping reduce cancellations and no-shows and keep your workshop running at full capacity.
Automatically add scheduled appointments
Integrate the Service Board with your existing workshop planning tools such as Plan-IT & 1iAutomotive to automatically fill it with today’s scheduled appointments and get a clear overview of how your workshop’s day looks.
Get instant responses by communicating via WhatsApp or SMS
Avoid missed calls and delayed approvals by communicating with customers on a platform they can answer and respond on no matter what they’re doing.
Share more than just words
Get your message across in a more personal and appealing way with the ability to share images, recordings and documents.
Use templated messages for faster interactions
Save time on repeated messages by quickly saving common responses which you can reuse with just a few clicks.
Deliver a smoother pick-up & payment experience
Instantly notify customers that their vehicle is ready by moving them along the Aftersales Board and speed up the time it takes for repairs to be paid with in-app payments directly in the conversation.
Powering aftersales conversations for workshops across Europe
Streamline your workshop communications today with the Service Board
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