Why go with Web1on1 vs MessengerPeople?
Here’s why German automotive brands are choosing Web1on1 over MessengerPeople
A messaging solution that’s 110% focused on automotive
The car buying journey has changed. It is a new game, with new rules. And customer experience has become the new battleground. So if you’re reading this because you’re evaluating Web1on1 vs MessengerPeople, or looking for a messaging solution for your dealership, then you’re already doing the right thing by finding a solution that will help you deliver conversational experiences for your customers. But let’s get to it.
The biggest difference between Web1on1 and Messenger people is our focus on automotive. While MessengerPeople has a great product offering, it caters to the needs of multiple industries and focuses only on Whatsapp. At Web1on we know the automotive buying experience is more than just one channel. We know this because we live and breathe the car buying journey everyday. It’s clear in everything we do. From the knowledge our agents are trained on to the versatility of our automotive messaging platform. It’s even in the integrations we’ve built that plug straight into the other automotive software you use. Our goal is to help dealerships and service centres in Germany and across Europe dominate in today’s world. Nothing more, nothing less.
The nitty gritty – How do our services and features compare?
We’ve got everything you’ll need to successfully deliver conversations:
| What you’ll need | Web1on1 | MessengerPeople |
| Live Chat widget |  |
 |
| Out of hours lead generation | |
|
| WhatsApp for business | |
|
| FB Messenger | |
|
| Plug and play chatbots | |
|
| Seamless Integrations with Automotive platforms | |
|
| GDPR Compliant | |
|
| Quick replies | |
|
| Data Capture | Flexi forms | Tickets |
| Outbound messaging |
|
|
We chose to go with Web1on1 because:
Andrej Rüegg – Von Rotz Autowelt:
- Their UI was easier to understand and easier for our sales team to use.
- Their platform allows us to do way more than traditional messaging platforms
- And the price didn’t hurt our budget”
Affordable pricing
Delivering exceptional customer experience shouldn’t be costly
| Web1on1 | MessengerPeople (M) | |
| Base license | €45 | €499 |
| Whatsapp for Business license | €95 | Included |
| Per additional users | €9 | €89 |
| MACs included | 250 | 1000 |
| Extra MACs | 0,06 | 0,16 |
| Extra channels | Free | Paid |
So what does this look like per annum for the typical dealership with 20 users and 1000 conversations a month?
Web1on1 |
MessengerPeople |
€3,840 |
€22,008 |
Seamless integrations with your dealership tech stack
Because Web1on1 is built for dealerships, we know and understand the platforms you and your team use each and every day. With Web1on1 you can integrate your automotive messaging platform directly into your DMS, LMS or CRM and have personalised conversations with leads and customers.
But that’s not it. We took it one step further allowing you to sync data back and forth between Web1on1 and your automotive tools so you can stay up to date with the customer’s full journey.
Don’t get penalised
for going beyond WhatsApp
Today’s customers aren’t just on WhatsApp. They’re on messenger, SMS, Telegram…heck some are still avid email users. Which is why Web1on1 lets you add as many extra messaging channels as you want for no extra cost. We want you to focus on having meaningful conversations with customers and growing your dealership regardless of channel.
Deliver exceptional customer experience
at scale with plug & play bots
Deliver a great customer experience to everyone and grow your revenue without growing your team. With Web1on1’s plug and play chatbots, you can engage every customer in seconds, at any time, day or night. With ready-to-go bots, all you have to do is decide on which bot you’d like to install, hit the install button and sit back. Within seconds you can have an AI powered “book a test drive” bot generating leads for your team.